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Wallet & Virtual Card

Send money to other members, request payments and run group collections, all inside Barota.

Send money to other members, request payments and run group collections, all inside Barota.

What this is

The Wallet is where you keep the card you pay with and move money with other Barota members. Payments go through Barota's payment gateway, and Barota never sees your card number.

You must be 18 or older to use the Wallet.

Saved cards

Save a card once and Barota offers it wherever you pay — the Bazaar, event tickets, bookings,

subscriptions — instead of asking you to type it in again.

  1. Open Wallet and tap Add a card.
  2. Enter it in the secure card box. Barota never sees your card number. It is typed into

the payment gateway's own secure form and held by them; Barota keeps the brand, the last four digits and the

expiry date, which is enough to tell one of your cards from another and nothing more.

  1. Your first saved card becomes your default. Change it with Make default, or remove any

card with Delete — removing it removes it from the payment gateway too, so it is genuinely gone rather

than merely hidden.

Nothing is charged when you save a card. You are authorising Barota to use it later, which is what

makes one card work everywhere instead of once at one checkout.

An expired card is shown as expired rather than quietly failing when you next try to pay.

Sending money (Barota to Barota)

  1. Open Wallet and tap Send money.
  2. Search for the person by @username or name.
  3. Enter an amount and (optionally) a note, then send. You pay securely by card, Apple Pay or Google Pay.
  4. They get an instant notification that you've sent them money, and the money lands in their account.

You pay exactly the amount you choose. Barota's 1% fee is taken from what they receive, and the form shows what they'll get before you send. See Fees. If the person hasn't set up a payout account yet, the money is held for them and they're prompted to connect one to claim it.

Requesting a payment

  1. In Wallet → Requests, tap Request payment.
  2. Enter the person's @username, an amount, a description and a due date.
  3. They get a request with a Pay button, in their notifications and in Wallet → Requests, never in their personal messages.

A request is in your Wallet's currency, and can only be paid from a Wallet in the same currency: Barota doesn't convert between currencies yet. A 1.5% fee is taken from the amount you receive. See Fees.

Group collections

Collecting for a gift or a trip?

  1. In Wallet → Collections, create a pot with a name and (optional) goal.
  2. Share the link — anyone can chip in.
  3. Watch the progress bar fill up.

Contributors choose one of the amounts shown or type their own, from the smallest contribution set for the pot's currency.

Contributors pay exactly what they choose. Barota's 1% fee is taken from what you, the organiser, receive. See Fees.

Scheduled payments

Set up a repeating payment to someone — weekly, monthly, or every 28 days — in Wallet → Scheduled. You'll need a saved card first: each payment is taken on its due date from the card that was your default when you set it up, in your Wallet's currency and with the same fees as sending money, and the recipient is notified. If a payment can't be taken (for example your card is declined), we try again the next day and let you know; after 3 failed attempts in a row the schedule is paused so you can fix your card. Cancel anytime, and no further payments are taken.

Fees

These are Barota's own fees, charged in addition to any payment gateway fee. Each is rounded down to your currency's smallest unit and shown before you confirm.

  • Sending money, including scheduled payments: 1%, taken from what the recipient receives. The sender pays exactly the amount they choose.
  • Group collections: 1%, taken from what the organiser receives. Contributors pay exactly what they choose.
  • Paid requests: 1.5%, taken from what the person who asked receives.
  • Standard withdrawal: free. Instant withdrawal: 1%, with a minimum fee set for your currency.

No fee has a cap.

If money is returned because it wasn't claimed within 7 days, the whole amount is returned and Barota keeps no fee.

Withdrawing to your bank

From Earnings, withdraw your balance:

  • Standard — free, arrives in 1–3 business days.
  • Instant — a 1% fee, with a minimum set for your currency; arrives in minutes.

There's a minimum withdrawal too, set for your currency and shown when you withdraw.

You can make one withdrawal each day: the next is available 24 hours after your last, and a withdrawal that fails doesn't count.

The Barota Virtual Card

The Barota Virtual Card isn't available yet. If you've asked for one, it shows as being set up: you can't top it up or spend with it until it's ready, and nothing is charged meanwhile.

Business Wallet

A business on Barota has its own Business Wallet, separate from its owners' personal Wallets.

A registered business's shop orders and bookings arrive in its earnings once they settle; events and Trade jobs are paid to the person who runs them. Business registration

Open it from the Business menu.

Only the business's owners can see its balance, its payout account and its payouts, and only an owner can withdraw.

A business can make one withdrawal each day, whichever owner makes it.

Changing the payout account takes 72 hours from when the new account is set up: every owner is told, any owner can cancel during the wait, and payouts go to the current account until the new one takes over.

Staff, whatever their role, see a note instead.

Withdrawals go to a payout account in the business's own name, and each payout shows which owner made it.

Each month's activity downloads as a statement (CSV).

Reporting a problem

If a payment went wrong, contact support and give the payment's reference (it starts BT-).

If someone pressures you to send money, or a request looks like a scam, use Report on their profile or their message.

Common questions

Is it free? The Wallet is free to have. Barota takes 1% from money received through a send or a collection, 1.5% from a paid request, and 1% for an instant withdrawal. See Fees.

Who can use the Wallet? Anyone aged 18 or over.

Where do payment requests appear? In your notifications and in Wallet → Requests, never your personal messages.

Does Barota store my card number? No. The payment gateway holds the card; Barota stores a reference to it plus

the brand, last four digits and expiry. There is nothing in Barota's records about your card that a

receipt would not already show.

Troubleshooting

  • My recipient didn't get the money — they may need to connect a payout account; they'll be prompted to. Funds are held safely meanwhile. If they still haven't set one up after 7 days, the payment is automatically refunded to you in full, with no Barota fee kept, and you'll both be notified.
  • It says payments to members in a country aren't available yet: Barota can pay members only where its payment gateway can pay out. A payment to a member anywhere else is refused before anything is charged.
  • It says the smallest amount is …: each currency has its own smallest payment, contribution and withdrawal, shown when you pay. A currency without them set takes no Wallet payments yet.
  • I can't open the Wallet — you must be 18 or older.
  • My card says it's being set up. The Barota Virtual Card isn't available yet.
  • A request says it can't be paid from this Wallet — it's in a different currency from your Wallet, and Barota doesn't convert between currencies yet.
  • A payment failed — no money is taken unless it completes; try again.
  • My saved card isn't offered at checkout — check it hasn't expired in **Wallet → Saved

cards**, and that it is your default.

Last updated: 4 October 2026

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